Fireflies.ai

What to ask before you buy

1. What is the price, and is it per seat?
2. Does the zero-data-retention position cover every processing step?
3. Where is meeting data stored, and can I choose a region?
4. What is the firm's rule for recording client meetings, and who enforces it?

Limits in the record

• It is not legal-specific, so it does not understand privilege or matter context.
• The vendor does not publish a firm-size scope in the checked source.
• Recording client meetings raises consent questions the vendor does not answer for you.

How it sits in General-purpose assistants

Inside general-purpose assistants, this is the meeting-capture option. The other four assistants are general workspaces. For a firm that wants a record of meetings, this is a different job than drafting or research.

Reading the vendor’s wording

The vendor states that data is never used for AI training or any purpose outside direct business needs, that meeting notes and transcripts are encrypted at rest with 256-bit AES and in transit with TLS, and that it holds SOC 2 Type II, GDPR, and HIPAA compliance. The zero-data-retention position is stated plainly.

How to evaluate it in a trial

1. Ask for the price and whether it is per seat.
2. Confirm the zero-data-retention position covers every processing step.
3. Ask where meeting data is stored and whether you can choose a region.
4. Write the firm's rule for recording client meetings and decide who enforces it.

What adopting it costs

It is a meeting-capture tool rather than a system of record, so adopting it does not replace matter management. The switching cost is low, though it raises a consent question for recorded client meetings.

Closest alternative

Grammarly Business — The closest general assistant. This one captures meetings; Grammarly improves writing. Both are not legal-specific.