Zoom AI Companion

What to ask before you buy

1. What consent is required before recording a client meeting in my jurisdiction?
2. What does the free tier include compared with the paid tiers?
3. Where are meeting summaries stored, and who can access them?
4. Are meeting contents used for model training?

Limits in the record

• The product is not legal-specific, so the record flags it accordingly.
• The checked pages do not publish a confidentiality, training, or data-location statement.
• The free tier has usage limits that a firm should check against its meeting volume.

How it sits in General-purpose assistants

This competes with Otter and Fireflies on meeting capture, but from inside a platform many firms already pay for. That bundling is its main advantage.

Reading the vendor’s wording

The checked pages describe the AI features and tier limits but do not publish a confidentiality, training, or data-location statement. As with any meeting transcription tool, a firm should settle the consent question and ask where summaries are stored before adopting it.

How to evaluate it in a trial

1. Settle the consent question for your jurisdiction before recording client meetings.
2. Check what the free tier includes against your actual meeting volume.
3. Ask where summaries are stored and who can access them.
4. Ask directly whether meeting contents are used for model training.

What adopting it costs

The switching cost is low if the firm already uses Zoom, because the features are bundled. The transcript archive would not transfer to another tool.

Closest alternative

Otter.ai — The closest alternative. Both transcribe and summarise meetings; Zoom is bundled with a platform many firms already run while Otter is standalone.