General-purpose assistants
Glean
Enterprise search and AI assistant across workplace applications.
Last observed 42 days ago. Records are treated as awaiting re-check after ninety days.
Not legal-specific. This is a general-purpose product, not a legal workflow product.
Editorial assessment
Enterprise search that respects existing permissions across workplace applications.
This section is the CounselAtlas editorial desk’s own reading of the dated facts below. It is not a vendor statement, not a rating, and not a recommendation. Every product fact it rests on is recorded with a source in the record.
What it is
An enterprise AI platform providing permission-aware search and answers across workplace applications and data sources, with a long list of published certifications.
What it is not
It is not a legal product and not a system of record. It searches and answers across systems the organization already runs.
Who it tends to fit
- Organizations with content spread across many applications
- Enterprises that need search to respect existing permissions
- Buyers who weigh a broad certification set
Who it tends not to fit
- Small firms without substantial internal content to search
- Firms that need matter management or legal workflow
- Firms that need a published price before a sales conversation
What to ask before you buy
- How does permission-aware search work technically?
- Which certifications apply to my deployment?
- Where is indexed content stored?
- What is the pricing model?
Limits in the record
- The product is not legal-specific, so the record flags it accordingly.
- No public price was located, so evaluation requires a sales conversation.
- The vendor publishes adoption and time-saving figures that are its own claims rather than independently verified metrics.
How it sits in General-purpose assistants
This is the enterprise search layer of the category. It competes with Amazon Q Business on the same job and with Notion AI on workspace search.
Reading the vendor’s wording
The vendor publishes a broad certification set: ISO 42001, HIPAA, TX-RAMP Level 2, SOC 2 Type II, ISO 27001, and GDPR, and describes its answers as permission-aware. The checked pages do not state where indexed content is stored or how it is used for model training.
How to evaluate it in a trial
- Test whether search respects your existing permissions on a restricted document.
- Confirm which certifications apply to your deployment.
- Ask where indexed content is stored.
- Check what connectors you actually need are supported.
What adopting it costs
The switching cost is moderate, because the product indexes other systems rather than holding the system of record. Any custom connectors or agents built on it would need to be rebuilt.
Closest alternative
Amazon Q Business — The closest alternative. Both are enterprise knowledge assistants over organizational data; Glean publishes a broader certification set while Amazon Q is tied to AWS.
The record
Everything below is a dated observation from the vendor’s own published material. Each line links to the page it came from so you can confirm it yourself.
What we verified
- Vendor
- Glean. Observed September 21, 2026 · Vendor page ↗
- Price path
- Contact sales: No public price was located in the checked vendor source. Observed September 21, 2026 · Source ↗
- What it does
- General practice. Glean presents an enterprise AI platform with permission-aware search across workplace applications and data sources. Observed September 21, 2026 · Source ↗
- Firm-size scope
- Not stated. Observed September 21, 2026 · Checked page ↗
- Connections
- Not stated. Observed September 21, 2026 · Checked page ↗
- Data location
- 634 2nd Street, San Francisco, CA 94107, United States.. Observed September 21, 2026 · Source ↗