GoldFynch

What to ask before you buy

1. What does the published price include, and what counts as an extra?
2. How does the platform handle a matter that grows beyond the plan?
3. Where is my matter data stored?
4. What is the export format for productions?

Limits in the record

• The checked pages describe the upload and OCR features but do not publish a confidentiality, training, or data-location statement.
• The product is aimed at smaller matters, so the record does not treat it as an enterprise option.
• Advanced review features that larger platforms sell are not part of the record.

How it sits in Document management & e-discovery

This is the low-cost end of the category. It competes on published pricing and simplicity against platforms that charge per gigabyte or require a sales conversation.

Reading the vendor’s wording

The checked pages describe the upload, OCR, and file-type support but do not publish a confidentiality, training, or data-location statement. Because the product holds matter documents, a firm should ask where data is stored and how it is protected.

How to evaluate it in a trial

1. Confirm what the published price includes and what counts as an extra.
2. Upload a representative data set and check the OCR quality.
3. Ask where matter data is stored and how it is protected.
4. Confirm the export format for productions before committing.

What adopting it costs

The switching cost is the review work product and any productions already created. A firm leaving should confirm it can export documents and coding decisions.

Closest alternative

Nextpoint — The closest alternative. Both publish per-user or flat pricing for smaller matters; Nextpoint publishes SOC 2 and encryption statements that this one does not.