COMPARISON · General-purpose assistants
ChatGPT Business vs Claude for Work
General-purpose assistants compared on workspace data controls. Neither is legal-specific. This page places vendor-published facts side by side. It does not rank the products or state which is better.
| Fact | ChatGPT Business | Claude for Work |
|---|---|---|
| Category | General-purpose assistants | General-purpose assistants |
| Vendor | OpenAI | Anthropic |
| Status | Active | Active |
| Price path | Public price: Vendor publishes a pricing page. | Public price: Vendor publishes a pricing page. |
| Confidentiality statement | “OpenAI won’t train on your workspace’s data.” | “Customer Content is Customer’s Confidential Information.” |
| Training or data-use statement | No-training commitment: “OpenAI won’t train on your workspace’s data.” | No-training commitment: “Anthropic may not train models on Customer Content from Services.” |
| Firm-size scope | Not stated | Not stated |
| Named connections | Not stated | Not stated |
| Data location | Not stated | Not stated |
| Last checked | September 15, 2026 | September 15, 2026 |
Every value above is a dated observation from the vendor’s own published material. Open either tool page for the full evidence ledger and source links.
Editorial assessment, side by side
The rows below are the CounselAtlas editorial desk’s own reading, not vendor statements. They restate what each vendor published and add no claim of its own. Neither column is a rating or a recommendation.
| Assessment | ChatGPT Business | Claude for Work |
|---|---|---|
| Reading the vendor's wording | The vendor states plainly that it will not train on your workspace's data. That is a clean commitment, but it does not answer where data is processed, who inside the vendor can reach it, or what the retention setting is by default. | The vendor states that customer content is the customer's confidential information and that it may not train models on customer content from the services. Both statements are contractual rather than marketing language, which is worth noting. |
| What adopting it costs | It is a standalone workspace, so adopting it does not require changing a productivity suite. The switching cost is mostly the firm's own usage policy, which the vendor does not supply. | It is a standalone assistant under commercial terms, so adopting it does not change a productivity suite. The switching cost is the firm's own usage policy and staff habits. |
| Closest alternative | Claude for Work — The closest peer on commercial terms. Neither is legal software, so the choice is about which vendor's terms and controls the firm prefers. | ChatGPT Business — The closest peer on commercial terms. Neither is legal software, so the choice is about which vendor's terms the firm prefers. |
Read the ChatGPT Business record → · Read the Claude for Work record →